Raytheon Technologies Field Service Engineer - Savannah, GA in Atlanta, Georgia
United States of America
PW201: Atlanta 710 Westlake Parkway, Atlanta, GA, 30336 USA
Field Service Engineer
What are our expectations
A PW800 Field Service Engineer is the P&WC individual on-site at the aircraft OEM facility (or working remotely in support of aircraft OEM), responsible for providing support to the OEM’s Technical Operations (TechOps, Command Center, etc.) team. As a Field Service Engineer, you will be involved in all aspects of P&WC support to the assigned PW800 powered aircraft or fleets.
What your day to day will look like
Be the focal for all P&WC customers at aircraft OEM location (or remotely)
Promoting and building a strong long-lasting relationship and trust with customers, OEM’s Technical Operations (TechOps, Command Center, etc.) team
Field Event Management by leading and providing technical, logistical and commercial support for service related problems encountered in operation of the PW800 engine
Interface with the P&WC back-office team and the forward positioned Customer Account Managers, keeping abreast of technical issues and managing commercial aspects and relationships.
Proactive Event Management / DES Helpdesk through GBS Lite & DPHM portal data review providing customer with recommendations and solutions
Occasional travel for support and representation of P&WC during aircraft delivery or events
Shift work will be required including days, evenings with on call support for nights and holidays.
Bachelor's degree in engineering or technical field or similar. A&P Certification is a plus.
7+ years' experience with Powerplant and aircraft integration of systems, troubleshooting, and maintenance
with 5 years on gas turbine engine,
and 2 years on Aircraft or aircraft systems and Line & Intermediate maintenance on gas turbine engines.
Strong communication skills and ability to craft clear communication
Ethical and supportive.
Microsoft Dynamics 365 and Microsoft Office (Word, Excel, PowerPoint, etc.)
Strategic mindset and ability to exercise influential leadership.
Demonstrated self-motivation and ability to work with little supervision.
Customer focused mindset.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.