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Raytheon Technologies Sr. Manager, Communications, Operations & Quality in Charlotte, North Carolina

Date Posted:



United States of America


HNC01: UTAS Headquarters (HS) 2730 West Tyvola Road, Charlotte, NC, 28217 USA Reporting to the director of Operations & Quality Communications, your primary focus is supporting Operations & Quality through consistent messages for leaders, employees and other internal stakeholders. Working closely with subject matter experts across Operations & Quality, your mission is to equip leaders and managers with tools to engage their teams, and drive and influence a collaborative culture.

A key player on the Central communications team, you will partner with other business unit and functional team communications team members to align and coordinate all internal strategies and messages with the overall objectives of Collins Aerospace. And as an innovative communicator, you will also work closely with the News & Internal Communications team on editorial planning and story generation, channel development and management, and enterprise-wide campaigns.

Primary Responsibilities:

Provides strategic communications counsel for internal Operations & Quality projects, initiatives, and issues management, working with Human Resources, site leads and other functions

Works with senior leaders within Operations & Quality to align and integrate internal and enterprise-wide communications plans and messages

Builds communications plans, establishes goals and develops deliverables for defined channels to meet objectives

Creates timely, relevant and dynamically written key messages, comprehensive communications messages and presentations

Coordinates town hall meetings for leadership and produces internal videos and materials to inform employee about progress toward business strategies and goals

Develops strategic messaging and executes innovative communications tactics to drive employee awareness and alignment globally using a variety of communications channels (intranet, email, video, digital signage)

Uses creative storytelling to bring out the authentic voices of leaders in speeches, videos, written messages, social media posts, and other communications channels

Tailors messages to global and diverse employee audiences, including wired and non-wired employees, to increase awareness of key messages and business initiatives

Establishes strong internal partnerships across Collins Aerospace’s strategic business units and functions in support of aligned internal communications

Follows established analytics program to effectively measure communication benchmarks and milestones for success

Basic Qualifications:

Bachelor’s Degree (in Journalism, Public Relations, Communications, English, Marketing, or similar area of study) and 8 years of relevant experience OR

Advanced Degree (in Journalism, Public Relations, Communications, English, Marketing, or similar area of study) and 5 years of relevant experience OR

In the absence of a degree, 12 years of relevant experience is Required

Ability to travel 10 - 15%

Must be a US Citizen

Additional Qualifications:

Minimum of 5-7 years of progressive experience in internal communications; demonstrated track record of success

Deep knowledge of internal communications strategies and channels, including effective use of digital and video communications

International business and communications experience

Familiarity with web tools/posting content

Experience with creating and publishing content to social media especially LinkedIn

Proven success preparing and presenting materials on behalf of executives

Prowess handling multiple projects, prioritizing and acting with a sense of urgency

Critical thinking and an ability to understand complex business issues to distill messaging for diverse audiences

Passion for engaging in new and innovative communication channels to drive breakthrough audience experiences

Healthy sense of humor, positive outlook and lover of all things team

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Are you a strategic thinker who can see beyond the now? Be part of a team that is developing the strategy and direction of one of the biggest players in the aerospace industry. The Strategy, Development & Communications team is a major influencer in the long-term vision of Collins Aerospace. Working together with teams across the company, we focus on strategic planning and analysis, internal and external communications, mergers and acquisitions and revenue synergies. Join a team that has its pulse on the future of aerospace and watch your career take flight.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement

Life insurance and disability coverage

Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal

Ovia Health, fertility and family planning

Employee Assistance Plan, including up to 5 free counseling sessions

Redbrick - Incentives for a Healthy You

Autism Benefit

Doctor on Demand, virtual doctor visits

Adoption Assistance

Best Doctors, second opinion program

And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


Background check and drug screen required (every external new hire in the U.S.)

Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal


Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.