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Raytheon Technologies F135 Customer Support Engineer (1) in East Hartford, Connecticut

Date Posted:



United States of America


PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

Department Overview:

Pratt & Whitney, a recognized leading producer of the world’s most powerful jet engines, is looking for dedicated individuals to support our organization. This position is in Military Engines Customer Support Engineering for the F135 Engine that supports the F35 aircraft. This position is within Pratt & Whitney’s military engine sustainment organization and located in East Hartford, CT. The position will act as a primary interface with depot production and field bases for the overhaul and support of the F135 Engine. Internal interfaces with Support Equipment Engineers, Component Aftermarket Integrated Product Teams, Logistics Program Management, Program Office, Quality, and Fleet Management organizations. A wide variety of daily tasks are to be supported within the following categories:

Key Responsibilities:

  • Operate within cross functional work teams in an environment that supports operations, government customers, and program management.

  • Manufacturing blueprint review & interpretation for jet engine hardware

  • Technical data review, interpretation, and authoring

  • Interface with internal Quality organization to assure process & product integrity

  • Support for authoring of technical dispositions for jet engine hardware & support equipment

  • Participate in lean manufacturing initiatives that support continuous process improvement

  • Coordination with engine fleet management programs

  • Product team technical presentations and cross organization communication

  • Technical support of Support Equipment and its relationship to engine hardware

  • Develop proficiency and expertise in Customer Support Engineering (CSE) processes

  • Support equipment supply chain management

  • Support equipment technical responses to field questions, interface with SE design organization

  • Support the design, manufacture, and sustainment of Packaging Handling Shipping and Transportation equipment

  • Systems support for the F135 engine at field user locations

  • Program budgeting, contracting, proposal, and execution interface

  • Support of Joint Technical Data and source data authoring

    Basic Qualifications:

  • Bachelor’s degree in engineering/technical discipline, logistics, supply chain management, business, or Aviation Maintenance required.

  • US Citizenship required due to Federal Contracts

Preferred Qualifications:

  • Proficiency in MS Excel.

  • Ability to support operations in a fast paced, dynamic, and results based production environment.

  • Strong interpersonal, teamwork, communication, organizational, time management skills and the ability to work well with multi-disciplinary groups is required.

  • Travel: 10%

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.