Raytheon Technologies Field Service Representative, Eielson AFB in East Hartford, Connecticut
United States of America
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Pratt & Whitney (P&W) Military Engines F135 Fleet Operations is seeking a motivated, detail-oriented, self-starter with strong communication skills, both written and verbal, to represent the P&W Team at Eielson AFB, Fairbanks, AK, as a Field Service Engineer (FSE). This position is a customer facing role in a high visibility and team oriented environment. Based at Eielson AFB in Alaska.
Duties include, but are not limited to:
-Supporting F-35A/F135 operations to include, systems, tooling, material, and processes. The FSE will have hands-on interaction with the engine (software and hardware), aircraft, and squadron personnel.
-Ensuring comprehensive reporting on support activities including aircraft and engine status, flight reports, operational data, engine configuration status and parts consumption.
-Working closely with internal P&W teams (Customer Support Engineering, Supply Chain Management, Operations Center, ALIS teams) to assist the unit in troubleshooting and resolution of emerging customer issues and maintain flexibility to resolve constantly changing customer priorities.
-Using self-initiative and judgment to identify problems, conduct investigations to determine root cause, and coordinate solutions between P&W, the Joint Strike Fighter Program Office, and Lockheed Martin. Representative will be responsible for coordinating field issues with P&W Site Manager, Engineering, and Logistics Program Management.
-Complying with Environment, Health and Safety (EH&S) requirements and participating in Achieving Competitive Excellence (ACE) initiatives.
-Ability to travel for extended periods of time to support customer deployments. Domestic and International Travel and part of the team concept. Must have the ability to rotate first and second shift schedules as required to meet customer support and team objectives.
-Proficient in Microsoft Office Products, specifically Word, PowerPoint, and Excel.
BS/BA degree required in engineering or related technical field. Non-technical degrees will be considered if the candidate has appropriate / related experience.
US Citizenship required due to government contracts.
Selected candidate must possess a US Govt. Secret Clearance or have the ability to secure one for position requirements. Candidates that have had a clearance that has recently lapsed (not more than 2 years), may apply for consideration.
Experience/Qualifications:• Minimum 3 years of professional experience in engine/aircraft maintenance, logistics, and logistics support is desired. This includes supply chain management and Support Equipment management.
Background in ITAR/ITC is desired for this assignment.
Ability to travel for extended periods of time to support customer deployments. Domestic and International Travel.
Must have the ability to rotate first and second shift schedules as required to meet customer support and team objectives.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.