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Raytheon Technologies Assoc Dir, Inf Wrkplc Svc in El Segundo, California

Job Description:

The Associate Director for Platform Services is accountable for the RIS unclassified datacenters and hosting infrastructure including Aberdeen, El Segundo, Forest, Ft Wayne, Goleta, Largo, Marlborough, McKinney, and Pittsfield.

This role is responsible for workload discovery, profiling, and application rationalization to drive operational and cost efficiencies in the hosting environments. This role will support RTX level Project Optimus initiatives to reduce datacenter footprint across the enterprise. It requires close partnership with Enterprise Services and DT Architecture to drive consistency and standards while strengthening the digital foundation in support of business growth.

This position requires working with other DT directorates, Product Line representatives, with Enterprise Services and other stakeholders across RIS and RTX company to shape datacenter strategy, to plan and evolve hosting services to meet present and future business needs.

This is a high impact role needing leadership skills and applicable technical & operational experience.

Responsibilities to Anticipate:

Provides Platform Services leadership, strategy, implementation, oversight and drive hosting operational excellence continuously driving both short term and long-term strategic initiatives for PS.

Leverages and manages the performance of large-scale vendors/Managed Services Providers (MSPs) holding them accountable through strong performance, Service Level Agreements (SLAs), and ensure hosting work is done on time and within budget. Actively engages in sourcing initiatives with the enterprise

Ability to triage and manage operational expenses for hosting infrastructure. Builds and maintains strong business relationships with key stakeholders to understand business needs, costs, and provide support to DT and Program priorities

Collaborates effectively with Enterprise Services and other counterparts across the four Raytheon Technology (RTX) businesses seeking hosting efficiencies, lead and adopt best practices

Required Skills:

  • 12 years or more of IT infrastructure operations

  • Experience in server (Microsoft Windows & Red Hat Enterprise Linux), storage, backup, virtualization, automation and cloud orchestration technologies

  • Experience managing a team of IT personnel and vendors/Managed Service Providers

  • Budget experience and fiscal discipline in managing a department or functional budget

  • Strong interpersonal, leadership, influence and communication skills

  • Team player with a collaborative mindset with ability to work with multiple constituencies, driven by quality and customer satisfaction

  • Attention to detail, with drive, initiative, and motivation

  • US Citizenship

Desired Skills:

  • Master’s Degree education

  • ITSM/ITIL certification

  • Azure and/or AWS knowledge

Required Education (including Major):

  • Bachelors degree in Science, Technology, Engineering or Mathematics (STEM)

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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