Raytheon Technologies Support Engineer in Herndon, Virginia
The Stargazer Program is seeking a Support Engineer to provide operational support.
In this role, the successful candidate will be responsible for the following tasks but are not limited to:
Provide operational support to resolve incidents occurring with deployed applications
Perform revisions to deployed applications to fix known bugs, or to restore/enable capabilities expected to be delivered with the latest version of the application
Incorporate enhancements to application functionality into scheduled maintenance releases
Conduct root cause analysis of problems associated with custom code applications
Provide Tier 1 support for basic customer issues;
gather the customer’s information and to determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem
The candidate should be a self-starter who can perform with minimal supervision managing time/resources to meet assigned deadlines.
Candidate must possess strong teamwork, interpersonal skills, and excellent written and oral communication skills.
This position requires an active TS/SCI clearance with Full-Scope Poly.
This work will be based at the customer site in Herndon, VA.
Minimum 4 years of relevant experience in systems engineering, or other engineering roles
Experience in operational support
Strong analytical and problem solving skills
Ability to work collaboratively in a team setting
Demonstrated problem solving skills
Demonstrated strong verbal and written communication skills
Experience with Linux
Experience with Oracle 12C, SQL Server, and Sybase, PostgreSQl, MySQL, RDS
Experience with AWS (specifically S3, EBS, Glacier, CloudWatch)
Experience with Angular.js / Vue.js / D3 / React
Experience with Hadoop, Spark, Yarn, Hive, Kafka, Presto
Experience with NiFi
Experience with Git and Jenkins
Experience with Nagios
Experience with SonarQube
Education Requirements: BS/BA or MS in Systems Engineering, Management Information Systems, Science, Mathematics, or equivalent education and experience
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.