Raytheon Technologies Customer Account Administrator in Lenexa, Kansas
United States of America
HKS31: US041-Lenexa, KS 15701 W 95th Street , Lenexa, KS, 66219 USA
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.
Our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers.
Reporting to the Manager of Customer Accounts, the Customer Accounts Administrator performs activities concerned with complex customer pricing proposals, contracts, orders, inquiries and/or complaints. Incumbents utilize knowledge of products, product availability, sales territories, and individual customers to provide a key communication to the customer.
Following general instructions, with some discretion as to work details, coordinates assigned activities involved in accepting, monitoring and performing contracts and subcontracts between company and customers.
Gathers a variety of pre-award pricing & information for analysis prior to contract agreement.
Participates in pre-contract discussions and prepares contract documents and content.
Analyzes contract documents to determine contractual obligations, preparing recommendations regarding modifications and terms of acceptance.
Monitors company performance on contractual obligations and contract termination activities.
Oversees the review of incoming contracts and modifications for conformance to original proposals.
Gathers information and prepares reports on contract compliance status, identifying deviations and recommending action.
Provides liaison between customer and company personnel with regard to contract commitments, modifications and revisions.
May review pertinent governmental procurement regulations and commercial contract practice trends.
Makes special studies, investigations and analyses and prepares related reports.
Interacts with Sales, Supply Chain/Logistics, Production and Philippines staff, daily.
Researches and obtains resolution of a variety of customer complaints and issues.
Performs other related duties as required.
Bachelor’s degree from an accredited university and 2+ years of customer accounts experience OR
Advanced degree from an accredited university and 1+ year of customer account experience OR
In the absence of a degree, 6+ years of customer account experience is required.
Superior organizational skills
Strong sense of urgency and ability to prioritize competing tasks
Exceptional written and oral communication skills
Able to anticipate needs and shows initiative
Proficient in MS Office products (Word, Excel, PowerPoint, Project, etc.)
Aerospace industry experience, preferred
Project Management experience working in cross functional teams, preferred
Engineering or technical background, preferred
Collins Aerospace Diversity & Inclusion Statement
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE.
Summary of Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Life insurance and disability coverage
Ovia Health, fertility and family planning
Employee Assistance Plan, including up to 5 free counseling sessions
Redbrick - Incentives for a Healthy You
Doctor on Demand, virtual doctor visits
Best Doctors, second opinion program
Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Background check and drug screen required (every external new hire in the U.S.)
Drug Screen only performed on re-hires who have been gone for more than 1 year
Apply now and be part of the team that’s redefining aerospace, every day.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.