Raytheon Technologies Principal Field Service Specialist in Patuxent River Estates, Maryland
The Technical Workforce Solutions Department is made up of several disciplines whose main objective is to influence hardware and systems throughout their life cycle to ensure effective operation, reliability, maintainability and economical ownership by the customer and end user. We have an immediate need for and seeking a Field Service Representative with experience in one or more of these disciplines to be a member of a team comprised of Field Service Engineers, Integrated Logistics Support and Repair Administration.
Candidate will be an integral part of the team as a Field Service Representative, supporting the Next Generation Jammer Program. This position will be based in NAS PAX River, MD.
Initial training requirements may be at one or more of the following locations; NAS PAX River, MD, El Segundo, CA, and Forest MS. area. The individual will be a member of a Field Team that will interface with product users and the flight test team for Development Test and Flight Test to provide field support for a complex electronic warfare pod system. Candidate will perform corrective and preventative maintenance, hardware and software installations, and troubleshooting on assigned system hardware, tools and support equipment. Duties consist of execution of diagnostic software and removal and replacement of Weapons Replaceable Assemblies (WRAs) and Maintenance Significant Items (MSIs). System level training will be provided and the contents of the training material will be used in conjunction with the diagnostic software to troubleshoot system problems. Position may require some second shift or weekend work as needed.
The individual will conduct the following tasks, as necessary:
Support field activities to ensure compliance with customer and internal requirements in concert with best engineering practices
Participate in daily reviews with customers
Perform administrative tasks necessary in day-to-day operation of a repair facility
Utilize knowledge gained from the training and through field experiences to provide onsite technical support and assistance directly to customers, the flight test team, and product support team
Create and maintain documentation using Office products (Word and PowerPoint),
Perform basic UNIX commands and interpret results as part of the maintenance process
Experience with electronic warfare and radar jamming equipment.
Ability to troubleshoot electronics to find root cause of system level failures on complexed radar systems.
Familiar with Navy ground operating procedures and regulations for working in an aircraft hangar.
Adhere to strict operating regulations and perform work with government oversite present.
A minimum of 5 years of related experience
Experience in repair and maintenance of complex electronic systems
Experience supporting military or industry electro-mechanical products
Travel to Danger Pay posts (as defined by the US Department of State) and or other international locations if required.
Ability to obtain a D.O.T. fork lift license.
DoD Secret Security Clearance or higher.
U.S. Military maintenance practices
Military avionics and electronics training
Airborne radar system experience
System integration, logistics processes, and logistics procedures
Working across multiple organizational levels
Cleaning and troubleshooting fiber optics.
Experience navigating and executing commands within a UNIX environment
Familiarity with Maintenance Management Information Systems, and integrated Logistics support software system.
Required Education: BA degree plus 5 years of work experience. May consider 8 additional years of work experience in lieu of degree requirement (total of 13 years of experience).
U.S. Citizenship status is required as this position needs an active U.S. Security Clearance as of day one of employment.
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.