Raytheon Technologies Operations Support Engineer – Electronic Repair in Phoenix, Arizona
United States of America
A50: Phoenix - Aerospace 1007 E. University Drive, Phoenix, AZ, 85034 USA
The Operations Support Engineer (OSE) – Electronic Repair serves on a cross-functional team on the shop floor, supporting an electronics repair product line. This role is responsible for ensuring our ability to resolve troubleshooting and investigation issues quickly while staying compliant and meeting or exceeding our customer’s needs. This includes communication with the electronic technicians and customer service teams as well as directly with our customers.
Act as an intermediary between electronic circuit design groups and customer engineering to resolve design issues
Guide electronic technicians through troubleshooting complex circuitry and electronic component analysis to determine failure root causes
Analyze trends in undesirable test results and identifying opportunities for design improvements
Lead continuous improvement initiatives to improve processes
Occasionally provide weekend and holiday support to meet customer needs
Influence key stakeholders
Interact with employees at all levels
Use excellent coaching and leadership skills to develop team members
Manage multiple priorities with competing demands
Bachelor’s degree and 7 years of relevant experience
Advance degree and 5 years of relevant experience
In absence of a degree, 11 years of relevant experience is required
Must be a U.S. Person/Permanent Resident “Green Card” holder
Experience in aerospace electronics troubleshooting/investigation
Bachelor’s degree in electronics engineering or related technical field
5+ years of experience in manufacturing environment
Demonstrated ability to influence key stakeholders
Experience interacting with employees at all levels
Experience leveraging excellent coaching and leadership skills to drive business results
Demonstrated experience using excellent analytical and problem solving skills
Experience using strong organizational and project management skills with the ability to manage multiple priorities
Engineering experience working in commercial/military aerospace
Experience leveraging continuous improvement processes and tools (e.g. Six Sigma, Lean, etc.) to improve results
Demonstrated ability to facilitate and manage change effectively
Experience using SAP in a manufacturing environment
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
At Collins’ Phoenix Maintenance Repair Organization (MRO), we specialize in the repair of electronic components for aircraft. At this site, there is no ordinary engineering job. Our Engineers aren’t sitting in an office staring at a computer, they are hands on with the products and processes. The Phoenix MRO is a fast-paced organization and this role is critical to keeping our customers flying.
Collins Aerospace Diversity & Inclusion Statement
Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
WE ARE REDEFINING AEROSPACE
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Life insurance and disability coverage
Optional coverage you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
Ovia Health, fertility and family planning
Employee Assistance Plan, including up to 5 free counseling sessions
Redbrick - Incentives for a Healthy You
Doctor on Demand, virtual doctor visits
Best Doctors, second opinion program
Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Background check and drug screen required (every external new hire in the U.S.)
Drug Screen only performed on re-hires who have been gone for more than 1 year
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
Raytheon Technologies is An Equal
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this
to read the Policy and Terms
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.