Raytheon Technologies Analyst, Digital Technology in Singapore, Singapore
10 Loyang Lane, Singapore
Overall leadership of IT operations including applications (e.g., SAP, Solumina and Microsoft Access) and managing outsourced vendors relating to infrastructure needs
· Conduct detailed business analysis, outlining problems, opportunities (propose changes or improvement initiative) and solutions for the business
Analyze, document process flow, functional requirements and change request, translate user requirements into feasible solutions as well as to develop and test the customized application
Provide training and document user manual/instructions
Support users on change control and system updates
Work directly with the users to troubleshoot SAP and other core applications related requests or issues
Provide IT solutions to fix business process shortfall, handle computerization needs assessments, cost/benefit analysis and bring alignment with company IT standard
Liaise with DxC to ensure the support of computers, LAN and WAN network will meet service level agreement
Organize and participate in project meetings, providing status update of the action items.
Involve with SOX/ RTX DT compliance review
Recommend IT controls by identifying problems and writing improvement procedures
Document IT procedures and participate in IT audit
Interact with RTX and Pratt & Whitney resources in Singapore and Connecticut, United States where deemed necessary.
Degree in Computer Science or related fields
4-6 years’ experience working with information technologies and systems analysis
Strong digital technology and analytical skills
Working knowledge of programming languages: C, Java, MS SQL Access or BI tools
Experience in supporting ERP, e.g., SAP Finance, Sales, Production Planning or Purchasing is preferred
Experience in liaising with third party vendor on infrastructure, network and desktop support
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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