Raytheon Veterans Jobs

Job Information

Raytheon Technologies Refresh Technician in Singapore, Singapore

Date Posted:

2021-10-13-07:00

Country:

Singapore

Location:

41 Changi North Crescent, Singapore

Principal Responsibilities:

  • Troubleshooting imaging and/or software installation issues in coordination with the Client Engineering department

  • Secure the local refresh inventory

  • Unboxing PC and peripherals

  • Preparing PCs for the computer refresh program including imaging and adding additional software

  • Preparing computers and peripherals for shipment

  • Shipping devices to End Users and Field Technicians

  • Receiving used devices and preparing them for re-use or disposal

Education:

  • Degree with 2 - 3 years experience in IT / PC Support Position

  • Industry accreditations are Preferred (ITIL)

Experience/Skills Required or Preferred:

  • Experience with PC Operating System Deployment and Service Support.

  • Experience with ServiceNow will be an advantage.

  • Self-motivated, proactive and proven ability to adapt well and work with different teams within organization.

  • Demonstrated ability to use hard data and metrics to back up assumptions and evaluate outcomes.

  • Ability to operate as an individual contributor to get the job done.

  • Excellent customer service and communication skills.

  • Must be well organized and able to work effectively under time pressure.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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