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Raytheon Technologies Senior IT System Analyst in Singapore, Singapore

Date Posted:





10 Loyang Crescent, Singapore

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry.


  • Lead the IT operations applications and manage the outsourced vendors related to infrastructure, network, systems and desktop support needs for the business.

  • Liaise with outsourced vendor – DXC to ensure the support of computers, LAN and WAN network to meet service level agreement.

  • Provide IT solutions to fix business process shortfall, handle computerization needs assessments, cost & benefit analysis and bring alignment with RTX Headquarter / Pratt IT standard.

  • Work directly with the users to troubleshoot core applications including SAP requests or issues.

  • Provide IT system related training and document user manual and instructions.

  • Conduct detailed business analysis, outline problems, opportunities to propose changes or improvement solutions for the business.

  • Analyze, document process flow, functional requirements and change request, translate user requirements into feasible solutions as well as to develop and test the customized application.

  • Support users on any change control and system updates.

  • Organize and participate in project meetings, providing status update of the action items.

  • Involve in regular SOX/ DT compliance review.

  • Recommend IT controls by identifying problems and writing improvement procedures.

  • Document IT procedures and participate in any IT audit.

  • Interact with RTX Headquarter and Pratt & Whitney resources in Singapore and Canada, Montreal.


  • Diploma or Degree in Computer Science, IT or related fields.

  • 4-6 years of relevant experience in information technologies and system analysis.

  • Managing and liaising with third-party IT vendor on infrastructure, network and desktop support.

  • Knowledge and understanding of MS SQL Access and Power BI tools.

  • Good communication skills and ability to influence multiple stakeholders when required.

  • Possess digital technology, analytical and problem solving skills.

  • Experience in supporting ERP - SAP Finance, Sales, Production Planning or Purchasing is a plus.

  • Understanding in the application of C or Java programming languages is a plus.

Why Join Us

  • We drive innovation to go beyond with a purpose to transform aviation.

  • We grow our people to become leaders with talent & leadership programs.

  • We offer employee scholarship program for further education.

  • We care for your well-being with comprehensive health, medical & dental benefits.

  • We provide island-wide company transport from major MRT stations.

  • We provide structured on-the-job trainings and in-house/ external certifications.

  • We value trust, safety, integrity, respect, safety, innovation and excellence.

  • We provide annual wage supplement (AWS) and variable bonus plan.

  • Our ethos is “We Succeed, Together”.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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