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Raytheon Technologies Field Service Engineer in Tseung Kwan O, Hong Kong

Date Posted:



Hong Kong


1F 80 Chun Choi Street, Tseung Kwan O Industrial Estate, Tseung Kwan O, Hong Kong


Regional technical support is required for Collins Landing Systems wheel and brake customers in China. This position is to provide continued support to Landing Systems wheel and brake airline customers and MROs in the region. The key objectives are to maintain the highest standards of customer support for future technical sales, campaigns, competitions, retrofit and technical support. Candidate must possess technical competencies, strong communication skills and be able to forge long standing relationships.

Primary Responsibilities:

  • Provide technical support and problem solving for aircraft wheels and brakes, brake control systems and wheel and brake repair and overhaul activities

  • Perform initial investigations (data gathering) of airline wheel and brake problem reports; assist with technical problem analysis (root cause identification and implementation of corrective actions)

  • Conduct maintenance training for airline and maintenance shop personnel

  • Provide front line support to Customer Support Engineering (CSE)

  • Gather and report component reliability data

  • Provide warranty support by investigating and adjudicating claims and issuing scrap certificates

  • Conduct consignment stock audits at customer sites as required

  • Support airline Regional Business Managers and the Airline Sales team

  • Organize and support Collins senior management customer visits to the regions

  • Serve as local expert for B787 electro-mechanical brake system (EMBS) test equipment

  • Support landing gear Field Service with maintenance structural interventions as required

  • Provide temporary onsite support to Landing Systems Field Service worldwide as required

    Basic Qualifications:

  • Diploma in Aviation Maintenance or equivalent academic and / or practical experience in Aircraft Mechanical, Electrical, Hydraulic Systems and / or Powerplant

  • Minimum four (4) years’ experience with design and/or maintenance of aircraft, aircraft systems or aircraft appliances or equivalent professional experience

  • Aircraft wheels and brake and landing gear experience considered an asset

    Preferred Qualifications:

  • Bachelor’s degree an asset

  • Ten (10) years’ experience

  • Previous exposure to airline maintenance activities

  • Technically familiar with aircraft wheels and brakes and landing gear

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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